Terms & Conditions

Complete description of the goods/services offered:

1. Automated Email Profits System:

Description: The Automated Email Profits System is a comprehensive collection of PDFs providing expert training and guidelines to optimize your Klaviyo email marketing account. This self-paced educational resource is designed to empower users with the knowledge and skills needed to set up and manage effective email marketing campaigns. From understanding Klaviyo's features to crafting compelling content, this system equips users with the tools to maximize their email marketing potential.

2. Automated Email Profits Done For You:

Description: With our Automated Email Profits Done For You service, we take the hassle out of setting up your Klaviyo account. Our team of experts will build out a default template in your Klaviyo account, tailored to your business needs. This service is ideal for individuals or businesses looking to streamline their email marketing efforts without the time-consuming task of configuration. Enjoy the benefits of a professionally designed template ready to launch your campaigns seamlessly.

3. Automated Email Profits Masterclass:

Description: Elevate your email marketing expertise with the Automated Email Profits Masterclass. This video course is a deep dive into the intricacies of Klaviyo, providing users with a step-by-step guide on creating effective email flows. From understanding segmentation to crafting personalized content, this masterclass covers it all. Whether you're a beginner or seasoned marketer, this course offers valuable insights, tips, and strategies to enhance your email marketing proficiency.

4. Full Service Email Marketing:

Description: Unleash the full potential of your email marketing with our Full Service Email Marketing package. We handle every aspect of your Klaviyo account – from campaign management to flow creation, acquisition strategies, and technical maintenance. Our experienced team ensures that your email marketing efforts are not only optimized but also aligned with your business goals. Enjoy the peace of mind that comes with a dedicated team overseeing the entire spectrum of your email marketing activities.
Each of these offerings is tailored to cater to different needs, providing flexibility for users based on their preferences and requirements in the realm of email marketing using Klaviyo.

Our Legal Information

THE SOCIAL MEDIA MECHANIC PTY LTD
5/30 Coldstream St, Yamba NSW 2464
Australia

Automated Email Profits Masterclass - 30-Day Refund Policy

Thank you for choosing our Automated Email Profits Masterclass. We are confident that our course will provide valuable insights and enhance your email marketing skills. However, we understand that circumstances may arise where you need to initiate a return. Please read our return policy carefully:

1. Eligibility:

To be eligible for a return, the Masterclass must be purchased directly from our official website.
The request for a return must be made within 30 days from the date of purchase.

2. Refund Process:

To initiate a return, please contact our customer support team at [email protected] within the 30-day period.
You will be required to provide proof of purchase for verification purposes.
Upon approval, you will receive further instructions.

4. Refund Amount:

Upon verifying your return, we will process the refund.
The refund will be issued to the original payment method used during the purchase.
Please allow a reasonable processing time for the refund to reflect in your account.

5. Non-Refundable Circumstances:

Refunds will not be provided for requests made after the 30-day period.

6. Contact Information:

For any questions or concerns regarding the return process, please contact our customer support team at [email protected].
We appreciate your understanding and commitment to improving your email marketing skills with our Automated Email Profits Masterclass. If you have any further questions, please do not hesitate to reach out to us.

Automated Email Profits System - 365-Day Refund Policy

Thank you for choosing our Automated Email Profits System. We are committed to providing you with valuable resources to enhance your email marketing journey. If for any reason you are not satisfied with your purchase, we offer a generous 365-day return policy. Please review the details below:

1. Eligibility:

To be eligible for a return, the Automated Email Profits System must be purchased directly from our official website.
The request for a return must be made within 365 days from the date of purchase.

2. Refund Process:

To initiate a return, please contact our customer support team at [email protected] within the 365-day period.
You will be required to provide proof of purchase for verification purposes.
Upon approval, you will receive further instructions.

4. Refund Amount:

Upon verifying your request, we will process the refund.
The refund will be issued to the original payment method used during the purchase.
Please allow a reasonable processing time for the refund to reflect in your account.

5. Non-Refundable Circumstances:

Refunds will not be provided for requests made after the 365-day period.

6. Contact Information:

For any questions or concerns regarding the return process, please contact our customer support team at [email protected].
We appreciate your trust in our Automated Email Profits System. Our goal is to ensure your satisfaction and success in your email marketing endeavors. If you have any further questions, please do not hesitate to reach out to us.

Service Refund Policy
Thank you for choosing Elite Brands for your email marketing needs. We are committed to providing exceptional service, and your satisfaction is our priority. Please review our refund policy outlined below:

Refund Considerations:

Refunds for our services are handled on a case-by-case basis.
Situational factors, such as service delivery, performance, and client satisfaction, will be taken into consideration.

Contact Information for Refund Requests:

If you wish to request a refund, please reach out to Dan at [email protected].
In your email, provide a detailed explanation of the reasons for the refund request, including any relevant information or documentation.

Refund Eligibility:

Refund eligibility will be determined based on the nature of the service provided and the circumstances surrounding the request.
Refunds are generally considered in cases of unsatisfactory service delivery, unmet expectations, or other reasonable justifications.
Refund Processing:

Once your refund request is received, it will be reviewed promptly.
You will be notified of the decision and any further steps required for processing.

Exceptions:

Refunds may not be applicable in cases of service completion, where the service has been provided as agreed upon.
Refund requests must be made within a reasonable timeframe from the completion of the service.

Contact Information for Inquiries:

If you have any questions or concerns about our refund policy, please contact our customer support team at [email protected].
We appreciate your understanding that our refund policy is designed to ensure fairness and accountability. Our team is dedicated to addressing your concerns and providing resolutions that align with our commitment to excellence.

Terms and Conditions

Effective Date: 31/1/2024

Welcome to Elite Brands! These terms and conditions govern your use of our website, products, and services. Please read these terms carefully before using any of our offerings.

1. Acceptance of Terms
By accessing or using any part of the Elite Brands website, products, or services, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

2. Use of Services
2.1. Eligibility: You must be at least 18 years old to use our services.

2.2. User Account: You may be required to create an account to access certain services. Keep your account information accurate and secure.

2.3. Prohibited Activities: Users must not engage in any activities that violate these terms or applicable laws.

3. Intellectual Property
3.1. Ownership: Elite Brands retains all rights, title, and interest in and to its intellectual property.

3.2. License: Users are granted a limited, non-exclusive, revocable license to access and use our services.

4. Privacy
4.1. Privacy Policy: Use of our services is also governed by our Privacy Policy. Please review it to understand our practices.

4.2. User Data: By using our services, you consent to the collection and use of information as outlined in our Privacy Policy.

5. Termination
Elite Brands reserves the right to terminate or suspend access to its services for any reason, without notice.

6. Disclaimers and Limitation of Liability
6.1. No Warranty: Elite Brands provides its services "as is" without any warranty.

6.2. Limitation of Liability: Elite Brands shall not be liable for any direct, indirect, incidental, special, or consequential damages.

7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts in Australia.

8. Changes to Terms
Elite Brands reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our services after any changes will constitute acceptance of such changes.

Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at [email protected].

Thank you for choosing Elite Brands!

Last updated: February 11, 2021

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Elite Brands, 5/30 Coldstream Street, Yamba.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to: Australia

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Website refers to Elite Brands, accessible from http://www.elitebrands.org

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Usage Data

Usage Data
Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services
The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Google
Facebook
Twitter
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies: What Are Cookies?.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data
The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By email: [email protected]

Secure Website Information:

At Elite Brands, your security is our top priority. We are committed to providing you with a safe and secure online experience. Here's why you can trust us:

1. SSL Encryption
Your connection to our website is encrypted using Secure Socket Layer (SSL) technology. This ensures that all data exchanged between your browser and our servers remains confidential and secure.

2. Privacy Protection
We respect your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. Rest assured that your data is handled with the utmost care and in compliance with privacy laws.

3. Secure Transactions
When making transactions on our website, your financial information is protected through industry-standard security measures. Our secure payment gateways provide a safe environment for all your online purchases.

4. Regular Security Audits
We conduct regular security audits to identify and address potential vulnerabilities. This proactive approach ensures that our website meets the highest security standards.

5. Two-Factor Authentication
For enhanced account security, we offer two-factor authentication options. This additional layer of protection helps safeguard your account from unauthorized access.

6. Continuous Monitoring
Our dedicated security team continuously monitors our systems for any suspicious activities. This proactive approach allows us to identify and respond to potential threats promptly.

7. Compliance with Standards
We adhere to industry best practices and standards to ensure the security and integrity of our website. Compliance with regulations is a fundamental aspect of our commitment to your safety.

8. Secure Communication Channels
Our communication channels, including customer support and contact forms, are encrypted to protect your sensitive information. You can trust that your interactions with us are confidential and secure.

At Elite Brands, we want you to have peace of mind while exploring our offerings. If you have any questions or concerns about the security of our website, please don't hesitate to reach out to our support team at [email protected].

Thank you for choosing Elite Brands - where your security is our priority.

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